Otley & Yorkshire Dales
Branch
Cancellation Policy
Payment terms: Payment is due at the time of booking and may be made by BACS or cheque.
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If you need to cancel a booked course please contact our training officer as soon as possible. If cancellation is notified more than 2 weeks before the course date you will be able to transfer to another course.
Refund policy: If cancellation is made more than 6 weeks before the course date, a full refund or an opportunity to transfer to another course will be made.
If cancellation is made between 6 weeks and 2 weeks before the course, a 50% refund or an opportunity to transfer to another course will be made.
If cancellation is made within 2 weeks of the course date, no refund will be made and the booking is not transferrable.
For exceptional circumstances, the issue of a refund is at the discretion of the course coordinator.